So it turns out I was wrongly accused (for those of you that I told about this). Blizzard sent me an e-mail saying I'd said something offensive to another player on my character Switchblade. It turns out that the Switchblade involved was on Thunderhorn, not Thunderlord, which is my server. Can anyone say lawsuit? Anyways, here's the full transaction of what occured (this isn't my main e-mail, it's an alternate e-mail I use for stuff like this in case anyone was wondering). Also, is it just me, or did Blizzard give a really lack lustre apology?
From : <wowaccountadmin@blizzard.com>Sent : November 30, 2006 4:24:03 AMTo : <trance_control_x@hotmail.com>Subject : World of Warcraft - Account Issue
Greetings,Thank you for taking the time to contact the Account Administration Department. As you have stated, your character is indeed on Thunderlord and not Thunderhornwhich is visible on the email sent to you regarding the account action.We apologize for any inconvenience or confusion this may have caused. Please letus know if we can be of further assistance to you.Account Administration wishes to alert all players to a new page on our supportsite, designed to clearly outline behavior which players should avoid in orderto continue adventuring in the lands of Azeroth and beyond. Please take a fewmoments to peruse this informative article.
http://www.blizzard.com/support/wowaa/?id=aDisplay02046p
Regards,
Midisro
Account Administrator
Blizzard Entertainment
http://www.worldofwarcraft.com
-----Original Message-----From: trance_control_x@hotmail.com John S To: wowaccountadmin@blizzard.com
Sent: 11/26/2006 4:15:26 PM Subject: RE: World of Warcraft - Account Action Notification
Hello, I think there's been a mistake. The character I created under the nameS witchblade is on Thunderlord, not Thunderhorn. I also have not logged him infor quite a bit. Furthermore, that does not seem like something I would say. I hope this can be clarified quickly and my name cleared.
John.
From: To: Subject: World of Warcraft - Account Action NotificationDate: Wed, 22 Nov 2006 16:02:34 -0800>Greetings John,>>Account Name: ZAKEN>Realm: Thunderlord>Character Name: Switchblade
>>A user of the above account has recently been involved in actions deemedinappropriate for the World of Warcraft by the In-Game Support staff of BlizzardEntertainment. This decision was made after a thorough investigation of thesituation as a whole.>>When a harassment report is made, all players involved in the incident aresubject to review, which may result in account penalties. Though we are unableto discuss the outcomes of our investigations due to privacy concerns, rest assured that thisincident has been looked into very thoroughly, and the appropriate actions havebeen taken on all involved accounts.>>Any disputes or questions concerning the following account action can only beaddressed by Account Administration. To learn more about how AccountAdministration is able to assist you, please visit us at: http://www.blizzard.com/support/wowaa/
Account Action: Warning>>Offense: Harassment Policy Violation - Sexual Orientation>This category includes both clear and masked language which: Insultingly refers to any aspect of sexual orientation pertaining tothemselves or other players>>Details (Note - Times are listed in Greenwich Mean Time, GMT):>11/22/2006 23:34:00 (GMT) - Swichblade-Thunderhorn whispers Player "why didnt u fucking hal me FAG"
For further information, please view the World of Warcraft Policies and Termsof Use Agreement: http://www.blizzard.com/support/wowgm/?id=agm01712p
Please be aware thatadditional inappropriate actions may result in further disciplinary action, upto or including account closure.
>>We understand that these policies may seem harsh, but they are in place toensure that every player is able to fully enjoy their travels in the World ofWarcraft. Thank you in advance for respecting our position.>>>>Regards,>>Omilmare>Game Master>Blizzard Entertainment>www.worldofwarcraft.com>>>>Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of serviceyou have received. Please feel free to provide such feedback at the followingweb address:
http://www.blizzard.com/support/?id=eSurvey000&i=1494&d
From : <wowaccountadmin@blizzard.com>Sent : November 30, 2006 4:24:03 AMTo : <trance_control_x@hotmail.com>Subject : World of Warcraft - Account Issue
Greetings,Thank you for taking the time to contact the Account Administration Department. As you have stated, your character is indeed on Thunderlord and not Thunderhornwhich is visible on the email sent to you regarding the account action.We apologize for any inconvenience or confusion this may have caused. Please letus know if we can be of further assistance to you.Account Administration wishes to alert all players to a new page on our supportsite, designed to clearly outline behavior which players should avoid in orderto continue adventuring in the lands of Azeroth and beyond. Please take a fewmoments to peruse this informative article.
http://www.blizzard.com/support/wowaa/?id=aDisplay02046p
Regards,
Midisro
Account Administrator
Blizzard Entertainment
http://www.worldofwarcraft.com
-----Original Message-----From: trance_control_x@hotmail.com John S To: wowaccountadmin@blizzard.com
Sent: 11/26/2006 4:15:26 PM Subject: RE: World of Warcraft - Account Action Notification
Hello, I think there's been a mistake. The character I created under the nameS witchblade is on Thunderlord, not Thunderhorn. I also have not logged him infor quite a bit. Furthermore, that does not seem like something I would say. I hope this can be clarified quickly and my name cleared.
John.
From: To: Subject: World of Warcraft - Account Action NotificationDate: Wed, 22 Nov 2006 16:02:34 -0800>Greetings John,>>Account Name: ZAKEN>Realm: Thunderlord>Character Name: Switchblade
>>A user of the above account has recently been involved in actions deemedinappropriate for the World of Warcraft by the In-Game Support staff of BlizzardEntertainment. This decision was made after a thorough investigation of thesituation as a whole.>>When a harassment report is made, all players involved in the incident aresubject to review, which may result in account penalties. Though we are unableto discuss the outcomes of our investigations due to privacy concerns, rest assured that thisincident has been looked into very thoroughly, and the appropriate actions havebeen taken on all involved accounts.>>Any disputes or questions concerning the following account action can only beaddressed by Account Administration. To learn more about how AccountAdministration is able to assist you, please visit us at: http://www.blizzard.com/support/wowaa/
Account Action: Warning>>Offense: Harassment Policy Violation - Sexual Orientation>This category includes both clear and masked language which: Insultingly refers to any aspect of sexual orientation pertaining tothemselves or other players>>Details (Note - Times are listed in Greenwich Mean Time, GMT):>11/22/2006 23:34:00 (GMT) - Swichblade-Thunderhorn whispers Player "why didnt u fucking hal me FAG"
For further information, please view the World of Warcraft Policies and Termsof Use Agreement: http://www.blizzard.com/support/wowgm/?id=agm01712p
Please be aware thatadditional inappropriate actions may result in further disciplinary action, upto or including account closure.
>>We understand that these policies may seem harsh, but they are in place toensure that every player is able to fully enjoy their travels in the World ofWarcraft. Thank you in advance for respecting our position.>>>>Regards,>>Omilmare>Game Master>Blizzard Entertainment>www.worldofwarcraft.com>>>>Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of serviceyou have received. Please feel free to provide such feedback at the followingweb address:
http://www.blizzard.com/support/?id=eSurvey000&i=1494&d
