Here's my original notice of being banned from WoW:
***Notice of Account Closure***
Greetings John,
Access to the World of Warcraft account ZAKEN, and any World of Warcraft account associated with the payment information you have provided, has been permanently disabled. The account has been identified as having used unauthorized game modifications and thus is in violation of the World of Warcraft Terms of Use. The recurring subscription on the account has been disabled to prevent further charges.
Please review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html, which you accepted when you installed World of Warcraft and established the account(s). Section 4,Paragraphs A and B detail the limitations of game play modifications and use of any third-party or "packet sniffing" software. Furthermore, any activities not intended by game design which affect the economy, the client, player characters or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data.As a result, the account(s) will no longer be accessible and will unfortunately not be reopened under any circumstances.Any disputes or questions concerning this account action can only be addressed by Account Administration.
To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/. Thank you for your understanding in this matter and respecting our position and all statutes within the World of Warcraft Terms of Use.
Regards,
Bekyn
Account Administration
Blizzard Entertainment
http://www.WorldOfWarcraft.com
Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Please feel free to provide such feedback at the following web address: http://www.blizzard.com/support/?id=eSurvey000&i=292&d=2/9/2007
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So I responded to Blizzard's request to judge their customer service. I rated all their service as 1s. I then left the following message:
First, you guys mistaken me for another player with the same name on a server with a similar sounding name. And give me no apology for it except to admit you made a mistake. Then you ban my account. On my birthday. I woke up to see that I couldn't log on to my character Thoughtless. Did you people do this on purpose? Are you heartless, self-loathing human beings because you hate yourselves or because it makes you feel better doing what you did? I don't understand. I want my account opened again, or at least to be shown evidence of what I did wrong. You guys probably messed up again over in your cluttered cubicles. And who's Bekyn? Don't you have a real name? I want to talk to someone with a real name, face to face, not someone who prances around in the real world in Destroyer armor telling girls he meets on the bus that he has a level 70 Orc warrior. God damnit give me service and not generic e-mail replies.
Thanks for your time. I know you're all very busy. I would have written more, but I had a limited character space to deal with.
Sincerely,
John.
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Blizzard then sends me an e-mail two days later.
Greetings John,
We have looked into your claims and are confident that there was no mistake made. Our Warden program detected illegal third party software operating on your system at 4:03 am Febuary 10, 2007. We are able to provide logs showing your IP address if you request it.
Similarily, your account showed evidence of trading and recieving a large amount of in game goods which is often connected to illegal purchasing of gold.
As mentioned above, we are willing to provide you with this data upon request. Otherwise, we hope your questions have been answered sufficiently.
Regards,
Bekyn
World of Warcraft Support
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But I wasn't done yet. As I said before, I didn't want to deal with Bekyn. I hate Bekyn. He messaged me with the following before I was banned (I was botting and afk).
[GM] [Bekyn]: Hi, may I have a moment of your time?
[GM] [Bekyn]: Hi, may I have a moment of your time?
[GM] [Bekyn]: Hi, may I have a moment of....oh wait, bots can't talk, kekekeke.
Error reading - did Wow close?
--------------------------------------------------------------------------------
I e-mailed Blizzard demanding they send me the logs that showed evidence against me. They did. So long story short, they do have a lot of evidence against me. Apparently my account:
Had 1405g used for AH purchases in the last 8 days before my ban.
Had 7 cases of 100g being recieved from now deleted characters.
Completed 1 quest in total from level 30 to 53.
Spent 36 hours in Felwood killing Deadpaw and didn't loot 1 epic drop and 1 rare drop (wtf, shitty bot).
Spent 8 minutes trying to kill a mob a GM had planted that was unkillable in Azshara. It probably would have been more, but, I was banned after 8 minutes.
And the list goes on....
Damn you Blizzard, you win this round.
***Notice of Account Closure***
Greetings John,
Access to the World of Warcraft account ZAKEN, and any World of Warcraft account associated with the payment information you have provided, has been permanently disabled. The account has been identified as having used unauthorized game modifications and thus is in violation of the World of Warcraft Terms of Use. The recurring subscription on the account has been disabled to prevent further charges.
Please review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html, which you accepted when you installed World of Warcraft and established the account(s). Section 4,Paragraphs A and B detail the limitations of game play modifications and use of any third-party or "packet sniffing" software. Furthermore, any activities not intended by game design which affect the economy, the client, player characters or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data.As a result, the account(s) will no longer be accessible and will unfortunately not be reopened under any circumstances.Any disputes or questions concerning this account action can only be addressed by Account Administration.
To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/. Thank you for your understanding in this matter and respecting our position and all statutes within the World of Warcraft Terms of Use.
Regards,
Bekyn
Account Administration
Blizzard Entertainment
http://www.WorldOfWarcraft.com
Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Please feel free to provide such feedback at the following web address: http://www.blizzard.com/support/?id=eSurvey000&i=292&d=2/9/2007
--------------------------------------------------------------------------------
So I responded to Blizzard's request to judge their customer service. I rated all their service as 1s. I then left the following message:
First, you guys mistaken me for another player with the same name on a server with a similar sounding name. And give me no apology for it except to admit you made a mistake. Then you ban my account. On my birthday. I woke up to see that I couldn't log on to my character Thoughtless. Did you people do this on purpose? Are you heartless, self-loathing human beings because you hate yourselves or because it makes you feel better doing what you did? I don't understand. I want my account opened again, or at least to be shown evidence of what I did wrong. You guys probably messed up again over in your cluttered cubicles. And who's Bekyn? Don't you have a real name? I want to talk to someone with a real name, face to face, not someone who prances around in the real world in Destroyer armor telling girls he meets on the bus that he has a level 70 Orc warrior. God damnit give me service and not generic e-mail replies.
Thanks for your time. I know you're all very busy. I would have written more, but I had a limited character space to deal with.
Sincerely,
John.
--------------------------------------------------------------------------------
Blizzard then sends me an e-mail two days later.
Greetings John,
We have looked into your claims and are confident that there was no mistake made. Our Warden program detected illegal third party software operating on your system at 4:03 am Febuary 10, 2007. We are able to provide logs showing your IP address if you request it.
Similarily, your account showed evidence of trading and recieving a large amount of in game goods which is often connected to illegal purchasing of gold.
As mentioned above, we are willing to provide you with this data upon request. Otherwise, we hope your questions have been answered sufficiently.
Regards,
Bekyn
World of Warcraft Support
--------------------------------------------------------------------------------
But I wasn't done yet. As I said before, I didn't want to deal with Bekyn. I hate Bekyn. He messaged me with the following before I was banned (I was botting and afk).
[GM] [Bekyn]: Hi, may I have a moment of your time?
[GM] [Bekyn]: Hi, may I have a moment of your time?
[GM] [Bekyn]: Hi, may I have a moment of....oh wait, bots can't talk, kekekeke.
Error reading - did Wow close?
--------------------------------------------------------------------------------
I e-mailed Blizzard demanding they send me the logs that showed evidence against me. They did. So long story short, they do have a lot of evidence against me. Apparently my account:
Had 1405g used for AH purchases in the last 8 days before my ban.
Had 7 cases of 100g being recieved from now deleted characters.
Completed 1 quest in total from level 30 to 53.
Spent 36 hours in Felwood killing Deadpaw and didn't loot 1 epic drop and 1 rare drop (wtf, shitty bot).
Spent 8 minutes trying to kill a mob a GM had planted that was unkillable in Azshara. It probably would have been more, but, I was banned after 8 minutes.
And the list goes on....
Damn you Blizzard, you win this round.
